Contact our team to discuss your dispute and explore the most effective path toward resolution. We are here to provide clear guidance, professional support, and a confidential process from start to finish.
As Alternative Dispute Resolution grows, organisations must pioneer new standards for service provision and training. This is where Phoenix comes in. We set the quality benchmark for training new mediators and ensure that their delivery enhances public trust and credibility in the profession. We are therefore externally approved by domestic and international mediation organisations across the globe. This includes the Civil Mediation Council, the International Mediation Institute, the Chartered Institute of Arbitrators, The Mediation Standards Board Australia and The New York Courts ADR Office.
Skilled neutrals with international recognition and cross-jurisdictional expertise.
Clear frameworks designed to reduce time, cost, and complexity.
Every matter is handled with independence, discretion, and strict confidentiality.
Phoenix Dispute Solutions Ltd (PDSL) is operational across four continents and over a dozen jurisdictions as a provider of ADR training and education. We believe that the future of dispute resolution should belong to ADR, so that more conflicts are resolved and less costs are incurred.
Our focus is on training the next generation of ADR practitioners, including lawyers, HR managers, engineers, finance professionals and other industry leaders. Our training is recognised by the Civil Mediation Council, the International Mediation Institute and the Chartered Institute of Arbitrators.
Through our state-of-the-art training and thought leadership, we intend to become the go-to organisation for ADR worldwide. We aim to be a new centre for dispute resolution, thought leadership, seminars and training, contributing to the expansion of ADR globally.
Our philosophy is that parties should achieve a resolution of their dispute that they deem satisfactory. We promote organised, structured ADR systems as an effective alternative to fragmented and costly dispute processes.
Our ethical standards guide how we operate across all jurisdictions, ensuring integrity, professionalism, and trust in every engagement. These principles apply to all our people and to those working on our behalf.
We act with integrity in all business dealings and relationships. Acting ethically protects our clients, our organisation, and the credibility of the ADR profession worldwide.
We value diverse perspectives and foster an inclusive environment across all jurisdictions in which we operate, promoting equal opportunity and mutual respect.
All Phoenix services are delivered in strict confidence. We ensure secure handling of client documents, personal data, and sensitive communications at every stage.
We communicate truthfully and professionally. We do not conceal errors and maintain clarity in our conduct, communications, and decision-making processes.
We conduct business responsibly, ensuring that company opportunities, information, and decisions are managed ethically and in the best interests of our stakeholders.
Modern slavery is a crime and a violation of fundamental human rights. It includes slavery, servitude, forced and compulsory labour and human trafficking.
Phoenix Dispute Solutions Ltd has a zero-tolerance approach to modern slavery. We are committed to acting ethically and with integrity in all business dealings and relationships and to implementing effective systems and controls to ensure modern slavery is not taking place anywhere within our business or supply chains.
This policy applies to all persons working for or on behalf of PDSL in any capacity, including employees, officers, contractors, consultants and business partners.
0800 655 6402
admin@phoenixdisputesolutions.com
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Contact Us
Contact our team to discuss your dispute and explore the most effective path toward resolution. We are here to provide clear guidance, professional support, and a confidential process from start to finish.
Contact us through our email admin@phoenixdisputesolutions.com