Phoenix Mediation Training - SOAS University of London

“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”

Phoenix Dispute Solutions (PDSL) is an internationally accredited provider of mediation training for professionals and students. PDSL will be exclusively offering its mediation training courses to the university’s students in the summer of 2023. Please scroll down to find out more about the course, training dates and booking information. 

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01. 8th May – 5th June 2026 (5-week Friday course) – Full Payment

£600.00

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02. 8th May – 5th June 2026 (5-week Friday course) – Initial Deposit

£200.00

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03. 11th May – 15th May 2026 (5-day Intensive Course) – Full Payment

£600.00

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04. 11th May – 15th May 2026 (5-day Intensive Course) – Initial Deposit

£200.00

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05. 16th May – 4th July 2026 (8-week Weekend Course) – Full Payment

£600.00

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Training Courses

Upcoming Classes

Training Courses

Price

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Find out how you can grow your career by becoming a mediator

 

Fill in your details and we will call you for a free 30-minute consultation to discuss:

  • Your professional background and interest in becoming a mediator.
  • How mediation can help your career growth.
  • The pathways to and requirements for becoming a mediator.
  • How PDSL can help you become a fully qualified and accredited mediator.
  • Any further questions you might have.

Why Choose Us

Why train with us?

Train with one of the most experienced mediation teams in the field. Gain Part 146 approval, internationally recognised accreditation, and the practical skills to confidently launch and grow your mediation career.

 

Experienced Trainers

Our training panel has 50+ years of combined expertise in mediation. Scroll below to view individual trainer profiles.

Staggered Courses

Phoenix delivers staggered training courses to accomodate professionals and students with busy diaries. These courses are spread over five or eight weeks.

100% Recommendation Rate

At Phoenix, we are obsessed with making our clients happy, and we are really good at it as well! Scroll down to find out what they have to say about us.

CMC, CIArb & IMI Accredited

Our courses are approved by the Civil Mediation Council, Chartered Institute of Arbitrators and the International Mediation Institute.

Student Training Discounts

Students are entitled to a more than 50% discount on our commercial prices.

Train Virtually

Our virtual training program allows you to become a mediator from the comfort of your home or work-desk. Click here to find out more.

Global Experience

PDSL is a recognised training provider across multiple continents, over ten countries and dozens of jurisdictions including New York State.

Advance Mediation Theory

We introduce delegates to advanced concepts such as the psychology of conflict, allowing them to approach dispute resolution from a unique perspective.

Start Your Resolution Today

FAQ

Frequently Asked Questions

Find answers to common questions about Phoenix Mediation Training for SOAS University of London students and alumni, including accreditation, certification, course structure, and next steps.

The PDSL Mediation Training Course provides a recognised professional qualification. Successfully completing the course assessments will result in you becoming a PDSL, Chartered Institute of Arbitrators (CIArb) and International Mediation Institute (IMI) qualified mediator. You will thereafter be able to register with all three organisations. 

You will also have the opportunity to be qualified with the Civil Mediation Council (CMC) and become eligible as a CMC Associate. Under CMC guidelines, this will require you to undertake an extra assessment after the completion of your 5-day online course. This face-to-face assessment will be held in Central London on the 28th June. This assessment will require a £100 administration fee to attend. 

All of our trainers are highly experienced and regularly mediate complex disputes within their respective fields. The trainers come from varying backgrounds within mediation and the legal profession. Most of our trainers also have university lecturing experience.

Some key trainer profiles can be viewed above.

The course is forty hours long and delivered over three different formats. The three formats are as follows:

   • 5-day intensive course, full-day sessions everyday
   • 5-week course, full-day sessions every Friday
   • 8-week weekend course, half-day sessions every Saturday

All courses are delivered online. The content and methodology of the online training is however exactly the same as in-person training. The students attend all the sessions together and the course is highly dynamic and interactive. Around 60% of the training consists of practical roleplay exercises where students engage in a simulated mediation and receive feedback on their performance from coaches. The theory lectures also engage students in live discussion in the same way as an in-person lecture would.

The PDSL Mediation Training Course is internationally recognised for its high quality and academic rigour. It typically costs £1,199.99 for professionals to attend the course in the United Kingdom. Under a special student discount, the course is available for £500.

You can choose to pay for the course over a five-month period with an initial deposit of £100 at the point of reservation. The instalments are to be paid directly to PDSL using the bookings section at the bottom of this page. All instalments must be completed before the beginning of your selected course date. 

You can reserve your place on the course via the bookings section at the bottom of this page. Simply select the date you would like to attend the course and your preferred method of payment before pressing add to cart.

You will then be required to provide some basic information and make your payment via our secured gateway.

Meet the Trainers

Our Training Team

Pam Whitehead

A highly experienced HR professional with a strong track record of success at board level, Director of PJW HR Consultancy, Pam Whitehead, boasts 30 years’ worth of experience in consultancy.

Holly Wilde

A lawyer and crown servant with a human rights focus who has turned her hand to mediation to assist parties to resolve disputes and improve relationships.

Contact Us

Call Us

0800 655 6402

Official Email

admin@phoenixdisputesolutions.com

Official Email
admin@phoenixdisputesolutions.com

Testimonials

Proven Results, Trusted Professionals

This has been the best course I have ever attended. The trainers were clearly experienced professionals, knowledgeable about the craft and able to pass on that knowledge to assist me with the development of my own skill set. I was initially a little apprehensive about the role play element to the course, but once you do it you realise its relevance and importance in order to progress.

Student

This is the best administered course I have attended, and I have attended lots of courses over the years

Student

I have found the administration of this course to be better than I have ever seen before. Everything, for me, ran like clockwork, was well organised. It was better than the technical and administrative skills of my employer and any university I have attended. Everything was streamlined, refined. Even down to being sent individual zip files which clearly identified the parts we were to play. This information could have been discerned from the documents provided, but the administration made it explicitly clear, leaving no margin for error and everything was just completed to such a high standard. Excellent.

Student

The whole process was awesome and I am happy I attended. I will be more than happy to attend another programme by Phoenix if time will allow me. Thank you all so much. It has been a wonderful experience.

Student

One of the best, most realistic and effective training courses I've attended

Student
Average Rating

4.8

Average rating on this year